Case Study

Paper Investigator Inc

Excellent product: 5/5! Works well, does what we need.
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Paper Investigator Inc. is a forensic accounting firm and tax accounting practice headed by president and owner Jaydra Perfetti.

“We were using QuickBooks, which worked some of the time for some of our needs, says Perfetti. But I knew that wasn’t good enough. “What I wanted was a system that was simple and intuitive, and that worked all the time for all our needs.” The search began.

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Perfetti considered several options including Big Time, Time Tracker, TimeSolv, and FunctionFox, ultimately deciding that the simplest, least complicated, most intuitive solution was worth a try. “What tipped the balance in favor of FunctionFox was its online capabilities,” said Perfetti, “We could use it wherever we were, whatever software we were using. All we needed was the internet.”

Perfetti found it super simple to bring FunctionFox on board. “It was a wonderful experience,” she says,” “And what a great product! It is simple, it works well, and has never failed to do what we need. Anything that annoyed me about the program I have been able to change –I love everything about it! The sales and onboarding process was smooth and problem-free, and I felt taken-care of the entire time. Unlike other systems we’ve tried, FunctionFox assigned one knowledgeable person to help us through the whole process of setting up and transferring data.” Perfetti was impressed that she was able to call and speak to someone who was familiar not only with the system, but also with her own business and its evolving needs.

Perfetti’s staff have adapted to the new system easily and happily. “They love it,” she says, “And because they love it, I love it too.” Training was no problem. “All you really need to know is how to use the drop-down menus – which is so much easier than typing the same information over and over.” Perfetti says. “FunctionFox does it all, even simplifying permissions so that private information is available only to those who are authorized to see and use it.”

“If you are considering an upgrade to your current time tracking and project management system, I can honestly recommend FunctionFox,” says Perfetti. “I give it 5 out of 5 for its simplicity, ease of use, and its outstanding customer service.”

For more information about Paper Investigator, go to www.paper investigator.com. For more information about FunctionFox, go to www.functionfox.com.

About Capterra: Capterra is a software reviews and selection platform that connects businesses to the right technology. Compare software, read and leave reviews, and access objective insights that empower business growth. View more reviews of FunctionFox here.

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