THE CREATIVE AGENCY SWISS KNIFE

Retainer Software Built for Agencies

Creative agency’s retainer workflow is unique. FunctionFox organizes the chaos so you can Stay Creative.

Agency Retainer Software: From Chaos to Simplicity

Automate all the projects, tasks, costs, and time to your retainer budgets. Our user-friendly agency retainer software allows you to track project hours, fees, and expenses against your monthly retainer budgets. Make over-servicing your clients a thing of the past!

Track individual project’s budgets and tasks that rolls up to your retainer easily. Everything is connected! As project-related work is assigned and completed, time and fees roll up to your retainers with no extra effort on your part.

Allocate budgets from one month to another or add additional hours to support your customer’s needs. FunctionFox offers flexible agency retainer software for every scenario. Easily reallocate retainer budgets from one month to another or add additional hours to support your client’s needs.

Simplify your work and let the system automate recurring deadlines that need to be done. Cut down on tedious manual entry and let FunctionFox’s agency retainer management software simplifies things with our recurring Action assignments.

Elevate your retainer workflow & unleash creative potential

Creative Agency’s retainer workflow is unique and not the same

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FunctionFox’s Results

Blackbox

Absolutely love the tech and the team at FunctionFox. They go above and beyond to make sure it’s doing exactly what you need it to do. Our org manages over 400 projects a year and there’s NO WAY we could do it without our FunctionFox!

Melissa Elliott
PR Works

A good time-tracking system will make you money, not cost you money. I run a small PR company. I’ve been using FunctionFox for nearly 11 years and have been extremely pleased. It’s invaluable for client reports.

Joseph Feeks
Darnauer Group, LLC

I’ve been using FunctionFox’s time tracking and reporting system for my boutique PR Agency for nearly 20 years. It’s an impressive platform and I’ve been very happy with the performance and the customer service.

Jeanette Darnauer
Zoup Creative

I have been very impressed with the FunctionFox staff and their project management software from the very beginning of the process. The sales rep. was very knowledgeable and explained the features and benefits very clearly.

Claude Benoit
Beauly Station Ltd

Great product. My partner had used FunctionFox in a previous company and found it useful. We found it much easier to use than alternative products we used elsewhere so returned to Function Fox as soon as we had the opportunity.

Jane Cumming
Norton Engineering Consultants Inc.

This software has helped us stay on top of billable time & streamlined our billing process as well as helped with keeping on top of budgets.

Donna Vizzuso
Memorial Health System

The best thing about FunctionFox is how it has transformed our previously chaotic process into an organized one, and made it quick and easy to retrieve data all while helping us track our time and ensure we are completing each request.

Amy Hockenbrocht
Glue Inc.

Very easy to pull reports of timesheets and associated fees in order to understand actuals, and use these in preparing invoices. FunctionFox is so much easier than doing timesheets manually!

Tim Morawetz
Senpai Consulting Kft.

Best choice for marketing agencies. We are using almost every part of the software. FunctionFox is perfect for agencies, their staff, and their contractors. CEOs can easily see through the global situation and details of each client.

Nebojsa Damjanovich
OddOnes Interactive + Design

FunctionFox has allowed my company to track and invoice for hourly work that “slipped through the cracks” in the past; my billable hours have nearly doubled since I started using the product. FunctionFox helps you get paid for your work. All of it.

Shauna Stafford
EXL Media

The biggest benefit we have realized over the years is when we are spending too much time on an account or project, if we need to raise our fees we have reports we can provide to clients to show how much time we are spending on their account, etc.

Aera Neumann
Cazayoux Creative

When deciding on project management and time tracking software a few years ago, I did a ton (I mean hours) of research and and FunctionFox has been perfect for our needs.

Kylee Lewis
Ashton Design

It won’t make you lunch, but it does everything else. The reporting gives us insight into areas we need to improve or quote differently. FF provides us with a big picture view of our workload along with the granular data for digging into the details.

Ashton Design
Genesco Sports Enterprises

Our company has 125 employees who use this to track time against retainers and projects. One employee has used several different systems on various projects and remarked this is by far the best one she’s used “it makes life so much easier”

Doug Lynch
Iris Creative

Early adopter – ongoing lover. Its easy to learn and use. Its perfect for our needs. There’s really nothing I don’t like. This company has had stellar customer service since day one.

Beth Brodovsky
TriAd Inc

FunctionFox is a project Management software that is simple to use and is straightforward. It offers excellent reporting capabilities and we’ve never had difficulty using this tool. We highly suggest this system.

Elliott Benzle
Cloud 9 Design LLC

FunctionFox has revolutionized my time tracking and billing process. It has become such a vital part of my work process that I have it open all day, every day as I work to track my work time and review project priorities for the day/week.

Ashley Grisham
Designworks Group Pty Ltd

Best time tracking software by far! Super easy to use. You just start using it, simple. Great reporting features. CEO desktop provides a great snapshot of all customers and project status.

Warren Schroder
Holy Cow Communication Design

Couldn’t do without this product. Easy to use, tier access to functionalities, quick and trackable time, job costs and invoicing. FunctionFox has been part of our business for over 20 years.

Julie Coward
Elevate Consulting

Smooth and simple! It is friction-free and fast when logging in, has an intuitive dashboard that only took a few minutes to master, and is reliable and available in the cloud. Works equally well on mobile devices and my desktop, too. FunctionFox is an amazing product to use as a consultant- tracking and reporting my hours is so much smoother and simpler than the other products I’ve had to use previously!

Kate Fagan Taylor
Paper Investigator Inc

What a great product, it’s simple, it works well, and has never failed to do what we need. I felt taken-care of the entire onboarding process. I highly recommend this for time-tracking.

Jaydra Perfetti
Lukas Byorth

The product is easy to use, with a lot of features. Was easy to learn due to the responsiveness of the team members and built in support. Couldn’t recommend it more.

Lukas Byorth
Cleveland Design

We have used FunctionFox for over 12 years, so that basically says it all. They have always been responsive to suggestions to better the product, and implemented change or fixes in a timely fashion.

Lynn McNamee
Scope Architectural Consulting, PLLC

We’ve tried Trello, ASANA, and a few other programs that are out there, however, FF has been hands down a better option with greater utility and functionality. I’d give them 10 stars if it were an option.

Jimmy Pitsiniagas
Tom, Dick & Harry Creative Co

Great! The customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issues we run across!

Margaret Maxstadt
Communication Infrastructure Group, LLC

We’ve Used FunctionFox for Years! Honestly, we couldn’t function well without it!

Terri Atmore
SkyeLine Studio

I’ve been with FunctionFox for almost 20 years, which should speak for itself. It’s great software with nearly 100% uptime. They also have excellent customer service.

Jim DeMicco
Elevate Consulting

Smooth and simple! Its intuitive dashboard only took a few minutes to master, and is reliable and available in the cloud. Tracking and reporting my hours is so much smoother and simpler than with other products I’ve used!

Kate Fagan Taylor
Tom, Dick, and Harry Creative Co

Great! Customer service alone is worth the price we pay, we are always treated so well, and the team goes above and beyond to solve any questions/issue we run across.

Margaret Maxstadt
SkyLine Studio

I’ve been with FunctionFox for almost 20 years, which should speak for itself. It’s a great software with nearly 100% uptime. They also have excellent customer service.

Jim DeMicco

Unparalleled Customer Service

Less than 1-hour average support response time

Experts in creative industry best practices and workflow

Communicate directly with a member of our support team. A rarity in this digital world!

Join thousands of other creative businesses that have saved time, boosted team productivity, and increased profitability.

FAQ

FunctionFox’sagency retainer software is built for agencies that depend on long-term client work. Whether you’re offering 80 hours a month or charging a flat $5,000 per cycle, the system is made to handle those agreements without making it a chore.

You can set up retainers by time, by money, or even define custom cycles—monthly, quarterly, six-month terms, whatever works for the client. Once it’s set, FunctionFox’s retainer management software tracks everything in real time. Hours, tasks, expenses—they’re all logged against the retainer automatically.

That means account managers don’t have to juggle spreadsheets or follow up with the team to see if the hours are in. It’s all kept up to date behind the scenes. And because everything is tracked clearly, you always know how close you are to the limit.

For agencies that build relationships over time, this setup keeps your work in sync with what’s in the contract. You can see if you’re underused, over-delivering, or right on target—and you’ve got the numbers to back it up when clients ask. Our agency retainer software saves time, keeps billing clean, and protects profitability without losing sight of transparency.

FunctionFox’s agency retainer software gives agencies a full set of retainer performance reports that make it easier to see what’s working—and what’s not—when it comes to recurring client agreements.

You can start with Utilization Reports, which show how much of the retainer has been used. Whether you’re tracking hours or money, it’s easy to spot if a client’s using more than they’ve paid for—or if you’re leaving time on the table.

Then there’s Budget vs. Actual, which lines up what you planned against what actually happened. If you set aside $6,000 worth of time but logged $7,200, you’ll see it clearly. No surprises at the end of the month.

Client Summary Reports pull it all together, giving a high-level snapshot across all your active retainers. It’s a fast way to spot where things are running hot or not being used at all. You also get detailed Task and Time Logs, so you can drill down into exactly what was done, who did it, and when. That kind of transparency is a huge help in client meetings—especially when you’re justifying renewals or reviewing quarterly performance.

Everything’s filterable by project, client, team member, or date range, so you can slice the data any way you need. This agency retainer software doesn’t just help you manage deliverables—they help you build stronger client relationships by backing conversations with real numbers.

FunctionFox doesn’t treat retainer tracking as a bolt-on, our agency retainer software weaves it right into how you manage projects and tasks. Everything connects, so the system works as one complete unit, not a patchwork of tools.

When you create a project, you can tie it directly to a specific retainer. That way, every hour logged and every dollar spent lands in the right place. No extra steps. No tracking things in a separate app or spreadsheet. As your team works and tracks their time, the system automatically deducts that from the client’s retainer balance. You don’t have to chase people down or double-check entries—it updates in real time.

Timelines, task lists, Gantt charts, and project statuses all pull from that same pool of data. So if you’re managing work, assigning deadlines, or checking progress, you’ve always got the budget right there beside it. That helps project managers and account leads make smarter decisions fast.

With our retainer management software everyone, from designers to strategists to ops—is looking at the same numbers, there’s no disconnect. No risk of someone over-servicing a client or forgetting to bill for something important. It keeps the whole team aligned and the work profitable.

One of the biggest wins with FunctionFox’s retainer management software is how well it helps agencies avoid two common problems—doing too much without charging for it, or not doing enough to match what the client’s paying for.

The retainer management system sends alerts when a retainer’s getting close to its limit. No more finding out too late that you’ve burned through the hours. At the same time, dashboards show exactly how much time or money is left, so everyone knows where things stand at a glance.

There’s also a history of usage that gives you a running record of how things have played out over time. That’s huge when it’s time to renegotiate a contract or adjust team workloads—because you’re not guessing, you’re working from data.

With these this agency retainer software, agency leaders can shift course before problems show up. If a team’s over-delivering, you can rein it in. If you’re not using enough of the retainer, maybe it’s time to scale up delivery or revisit the agreement.

It’s not just about saving money—it’s about staying on track, managing client expectations, and keeping every account as healthy and fair as possible.