FunctionFox Blog

/ Agency Management Client Management Client Satisfaction

Create and Manage Rate Cards at Your Creative Agency

Agency rate card management is an important component of financial reporting. An agency rate card is applied to individual client projects in order to establish billing forecasts and project budgets. In this article, we will discuss the importance of agency rate card management, how to set up a standard rate card for your creative, digital […]

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/ Agency Management Client Management Client Satisfaction

Client Satisfaction & Retention: The All-Time Challenge Every Creative Agency Faces

Running a small agency is kind of like conducting an intricate orchestra. Each of your clients represents a different instrument, with their As the leader of a creative agency, what are the things that keep you up at night? Is it nailing the next big campaign? Or maybe trying to keep your many, many clients […]

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/ Agency Management Business

The Small Agency Playbook: How to Manage Multiple Clients Without the Chaos

Running a small agency is kind of like conducting an intricate orchestra. Each of your clients represents a different instrument, with their own unique rhythms, tones, and, you guessed it,  expectations. If you have one misaligned note, it can throw off the entire performance.  But it is possible to run a successful small agency that […]

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/ Agency Management Business

5 Key Takeaways from the 2025 Creative Industry Report

The creative industry is evolving rapidly (you know this, you’re experiencing this). This is shaped by shifting market demands, technological advancements, and evolving client expectations. Creative agencies that want to stay competitive will absolutely need to embrace adaptability. They’re going to need to leverage new tools and refine their service offerings. All while adopting smarter […]

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/ Agency Management Business

KPIs Every Creative Agency Should Be Tracking in 2025

The success of your creative agency is measured not only by the stunning designs, compelling copy, or engaging campaigns your team produces; it’s also measured by how efficiently and profitably your business runs. That’s why Key Performance Indicators (KPIs) are essential for creative agencies. KPIs provide data-driven insights that help agencies measure success, optimize workflows, […]

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/ Agency Management Business

Mastering Client Payments: Best Practices for Creative Agencies

Keeping the lights on can be hard. Especially when you’re also trying to fuel growl and build a sustainable creative agency business. Every dollar that flows through your agency represents an opportunity to invest in talent, explore new technologies, or take on ambitious projects that push creative boundaries. When cash flow is managed effectively, your […]

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/ Agency Management Technology Trends

Agency Retainer vs Fixed Fee? Making the Right Decisions for Your Agency

Pricing models. Can’t live ‘em, can’t live without ‘em. Ok, mostly can’t live without ‘em. But how do you choose the right pricing model for your marketing agency, agency retainer vs fixed fee? The right one can sustain your growth and guarantee client satisfaction. But the wrong one? Can make life harder for you, your […]

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/ Agency Management Technology Trends

Small vs. Medium-Sized Agencies: What Sets Them Apart in 2025?

Understanding Business Structures and Challenges Creative agencies come in all shapes and sizes. From small boutique firms to mid-sized agencies that manage multiple clients and service offerings. The size and structure of a creative agency significantly influence its daily operations, revenue growth, and long-term scalability. Small agencies often operate with a lean, agile approach. However […]

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/ Agency Management Technology Trends

The #1 Reason Creative Projects Fall Behind (and How to Fix It)

Why Client Delays Are the Top Cause of Missed Deadlines When your agency’s creative projects fall behind schedule, is your team often scrambling to identify the cause? Yeah, we get it. Most agencies deal with this. Was it a bottleneck in production? An unclear project brief? A lack of resources? While these are all pretty […]

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/ Agency Management Technology Trends

Creative Agency Trends to Watch in 2025

Let’s set the stage. It’s 2025. Creative agencies face an evolving industry landscape driven by new technology, client expectations, and workplace dynamics. It is important to stay ahead of trends to remain competitive and relevant. This article explores the key creative agency trends in 2025 that will define the industry. From AI-powered automation and hyper-personalization […]

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/ Agency Management CRM

How to Build an Effective Creative Team for Your Creative Business

Creativity is a competitive advantage in today’s fast-paced landscape. Whether you’re running a design agency, a content studio, or a full-service creative firm, your creative team’s ability to generate fresh ideas and solve unique challenges is what sets you apart. But as the great Uncle Ben once said, “With great teams comes great work.” Great […]

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/ Agency Management CRM

7 Best Agency CRM Software That Actually Boost Client Growth

Want to find the best agency CRM? Here’s something that might surprise you: agencies using CRM software deliver 52% more proposals and quotes to prospects. The right CRM helps your marketing agency’s team achieve sales quotas by 32% and boost lead conversion rates by 24%, but choosing the wrong system could leave you stuck with […]

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Top 5 Alternatives to Harvest for Time Tracking and Project Management in 2025

In today’s remote and hybrid work landscape, efficient time tracking and project management tools are essential for maximizing productivity, ensuring accountability, and maintaining project budgets. Harvest’s easy-to-use time tracking and invoicing capabilities have made it a popular choice for independent freelancers and small businesses for a long time. Whether you’re a solo professional or part […]

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Since 1998, they have filled the niche between larger agency partners and clients’ internal creative groups to strategize, design and execute loyalty marketing communications across multiple channels (email, digital, print, etc.).

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